Straightforward terms for working together.

1. The agreement

These terms apply only where the customer is a business based in the United Kingdom and purchases for business use, not as a consumer. These terms, the accepted proposal and the selected package description form the agreement. The accepted proposal controls if they conflict. We review fit, location, scope and capacity before offering payment.

Questions: Contact@quoteroutine.com.

2. Service

Quote Routine installs and improves the operating process between quote and customer decision. The proposal defines deliverables, users, limits, dates and exclusions. We do not buy leads, send bulk messages, contact your customers, or provide legal, financial, tax, pricing or trade advice.

3. Customer responsibilities

• Provide accurate business-only onboarding information and prompt feedback.
• Approve final trackers, messages, responsibilities and workflow.
• Decide who may lawfully be contacted and respect objections and opt-outs.
• Keep end-customer personal data out of ordinary website forms and working notes.
• Maintain access to and security of your own tools and accounts.

4. Prices, tax and subscription

Prices are in GBP. Tax treatment has not yet been confirmed. No VAT or other tax treatment is represented by these prices.

Each plan includes a one-time setup fee and a recurring monthly fee. The first Stripe subscription Checkout collects both the setup fee and first monthly period. Later monthly fees renew automatically on Stripe's billing schedule until the subscription is cancelled or paused. The Checkout page shows the exact amount and obtains acceptance before payment.

5. Delivery and changes

Work begins only after confirmed payment, onboarding and an agreed start date. Delayed information or approval may move delivery. Extra scope, price or timing must be agreed before extra work starts.

6. Cancellation, refunds and disputes

You may ask us to stop future subscription renewals. Cancellation does not normally reverse a period already paid or started. The proposal states any package-specific cancellation and refund terms. Approved refunds are made through Stripe to the original payment method. A refund or dispute automatically pauses affected fulfilment while it is reviewed.

7. Ownership and confidentiality

After full payment, you may use the finished customer-specific tracker, templates and operating materials inside your business. Quote Routine retains its pre-existing methods, know-how and reusable materials. Both sides will protect confidential information and use it only for the work unless disclosure is required by law.

8. Results and liability

We provide an operating process, not a guarantee of replies, bookings, accepted quotes or revenue. Each side remains responsible for the systems, information and decisions it controls. Nothing excludes liability that cannot lawfully be excluded.

9. Problems and governing law

Contact us first so we can try to resolve a problem. Unless the proposal states otherwise, the agreement is governed by the law of England and Wales and its courts have jurisdiction.

10. Provider details

Quote Routine is operated by Shawan Khordebinan. The publishable service address will appear here before customer intake opens.